Contact us

At Soho Wear, we are committed to providing our customers with reliable customer service and a smooth shopping experience. If you have questions about our products, an existing order, shipping, returns, exchanges, refunds, or any other matter related to your purchase, please contact us using the information below.

Customer Service Contact Information

Business Name: Soho Wear

Business Address:
11406 Borealis St
Eagle River, AK 99577
United States

Phone: +1 (907) 547-3033

Email: sohoweardavid@gmail.com

Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM
Alaska Time

How to Contact Us

Email Support

For general questions, order inquiries, returns, exchanges, or refund assistance, please email:

sohoweardavid@gmail.com

When contacting us about an existing order, please include your order number and the email address used when placing the order. This helps us locate your order and respond more efficiently.

Phone Support

For assistance by phone, please contact:

+1 (907) 547-3033

Our phone support is available Monday through Friday, 9:00 AM–5:00 PM Alaska Time, excluding applicable holidays.

Orders, Shipping & Returns

Our customer service team can assist with:

• Product and order inquiries
• Order status and shipping questions
• Delivery and tracking assistance
• Return requests
• Exchange requests
• Refund inquiries
• Damaged, defective, or incorrect orders
• General customer support

For returns or exchanges, please contact us before sending merchandise by mail so we can provide the appropriate return instructions.

Response Time

We aim to respond to customer inquiries during our regular business hours. Response times may vary depending on the nature and volume of inquiries.

Business Information

Soho Wear is committed to providing clear and accessible business and customer-service information to our customers. Our contact information is provided so customers can reach us directly regarding purchases, orders, shipping, returns, refunds, and other questions.